Target group

Healthcare staff, healthcare institutions, hospitals and medical practices

Content

Up until the first treatment, many groundbreaking decisions are made and communicated, and corresponding expectations are created; e.g. which symptoms are given more or less attention in the anamnesis interview, which additional examinations and treatments are initiated, whether other specialists are consulted or how risks and side effects as well as benefits and opportunities are explained.
Many of these decisions have to be made under time pressure or in stressful situations. In such situations, our brain falls back on unconscious rules of thumb (heuristics) that are efficient and have a complexity-reducing effect. These rules of thumb often lead to good results. However, this makes our brain susceptible to bias in complex and ambiguous situations. Experts and laypeople are equally affected by such biases in “autopilot mode”. Knowledge of the advantages and disadvantages of heuristics and conscious reflection reduce such biases. 

Design

After clarifying your individual needs, we design customised ½-day compact interdisciplinary workshops for your institution with keynote speeches, case discussions and peer counselling.